Contract

To ensure the greatest opportunity for success with your new arrangements, a robust, clearly defined travel specific contract and service level agreement is critical.

The travel industry is renowned for its jargon and conflicting terminology for critical items that impact on your bottom-line e.g. what constitutes a "published fare" in terms of discounts paid and how do you know when a fare is "published" or otherwise?

Continuim has extensive experience in this area and provides services such as:

1. Producing leading edge, plain language travel specific contracts

2. Producing service level agreements - both incentive and non-incentive based

3. Producing management fee/transaction fee reporting guidelines and protocols

4. Assisting in the final negotiations to ensure a win/win solution with all parties having a clear understanding of deliverables

5. Independent "peer review" of internally or externally produced contracts and service level agreements